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Content Freshness ​

Content Freshness monitors the age and relevance of your published content to identify articles that need updating.

Overview ​

Search engines favor fresh, up-to-date content. The Content Freshness tool helps you:

  • Track content age across all environments
  • Identify stale articles that need refreshing
  • Prioritize updates based on traffic and keyword value

Freshness Scoring ​

Content is scored based on:

FactorImpact
Publication dateOlder content scores lower
Last updated dateRecent updates boost the score
Topic volatilityFast-changing topics decay faster
Traffic trendDeclining traffic indicates staleness

Content States ​

StateDescription
FreshContent is current and performing well
AgingContent is starting to show its age
StaleContent needs updating soon
OutdatedContent urgently needs refresh or removal

Workflow ​

  1. Monitor — Regularly review the freshness dashboard
  2. Prioritize — Focus on high-value stale content first
  3. Update — Refresh content through Live Agents or manual editing
  4. Track — Verify freshness score improves after updates

UniSync Documentation