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Content Freshness

Content Freshness monitors the age and relevance of your published content to identify articles that need updating.

Overview

Search engines favor fresh, up-to-date content. The Content Freshness tool helps you:

  • Track content age across all environments
  • Identify stale articles that need refreshing
  • Prioritize updates based on traffic and keyword value

Freshness Scoring

Content is scored based on:

FactorImpact
Publication dateOlder content scores lower
Last updated dateRecent updates boost the score
Topic volatilityFast-changing topics decay faster
Traffic trendDeclining traffic indicates staleness

Content States

StateDescription
FreshContent is current and performing well
AgingContent is starting to show its age
StaleContent needs updating soon
OutdatedContent urgently needs refresh or removal

Workflow

  1. Monitor — Regularly review the freshness dashboard
  2. Prioritize — Focus on high-value stale content first
  3. Update — Refresh content through Live Agents or manual editing
  4. Track — Verify freshness score improves after updates

UniSync Documentation